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-cafe «Brusnika» (Moscow)
-seller- cashier
-Receiving and preparing orders from guests
Managing the cash register and accepting payments
Closing a cash register shift
Morning, daily receipt of goods
Control of product expiration dates
Internship and training of new employees
Working with R-Keeper 7 software
Working with weighted and portioned goods
Moving gastronorm containers and goods by category, placing them in display cases in certain places, replacing and adding goods.
Increasing the average check (individual approach to each customer)
-02.2020-07.2020
– aesthetic medicine clinic «MedAestet» (Moscow)
-administrator
-Patient meeting
Formation and maintenance of records
Calling patients
Invitation to procedures
Offer of services and procedures according to price list
Conflict resolution
Checking and creating the necessary inventory for operations and procedures
Search for missing materials, purchase and delivery to the clinic
Motivating clients to purchase new procedures
Control of personnel reporting to work
Control of personnel schedule
Business correspondence with suppliers and clients
Calculation of personnel salaries according to the exit schedule and % accruals
Ordering office supplies and medications
Maintaining daily reports
Working with the cash register, accepting payments
Price list adjustment
Maintaining statistics on the relevance of procedures
Creating and offering new “seasonal” promotions, working out costs and profits, attracting the target audience
Ensuring order and cleanliness
Working with famous media clients (individual approach)
Opening/closing of the clinic
Interaction with technical companies, fulfillment of requests
Maintaining a WhatsApp group (staff communication)
Training for new administrators
Concluding contracts with clients
-07.2020-10.2020
-Rendez-Vous (Moscow and Chelyabinsk)
-seller-merchandiser
-Offer of assortment;
Introducing the client to the company and brands;
Drawing up individual images, taking into account the client’s anatomical characteristics, lifestyle and age;
Increasing the average bill (individual approach to each customer);
Managing the cash register and accepting payments;
Closing the cash register shift;
Internship and training of new employees
Work on 1C;
Training the client on home shoe care;
Introducing the client to the types and treatments of natural leather.
Preparation of the hall for the working day;
-Inventory;
Control of current price tags;
Maintaining order in the sales area;
Training sellers in correctness; arrangement of assortment by color palette, models, etc.;
Designing the sales area for the change of season;
-12.2020-09.2022
-Snack House (Chelyabinsk)
-individual entrepreneur
-Writing a business plan;
Submitting documents to Social Security to provide social assistance to small businesses
Presentation of a business plan to the city administration;
Creation of technical conditions for a certificate of conformity and sending products to the laboratory;
Interaction with the tax inspectorate of the Russian Federation;
Analysis of the conditions of banks in Russia for opening a current account;
Maintaining expenses and income;
Working with advertising companies;
Search for fruit suppliers;
Fruit market analysis;
Market analysis of competitors;
Interaction with suppliers from Thailand for further cooperation;
Production of dried fruits according to technical specifications;
Negotiating with the city administration;
Sale of products on marketplaces (ozone and wilberis), on social networks and Avito;
Search for Professional Equipment.
10.2022-today
-EpilQueen (Chelyabinsk)
-administrator
-Meeting clients;
Formation and maintenance of records;
Calling clients;
Invitation to procedures;
Offering services and procedures according to the price list;
Resolution of conflict situations;
Checking and creating the necessary equipment for carrying out procedures;
Search for missing materials, purchase and delivery to the studio;
Motivating clients to purchase new procedures;
Control of personnel going to work;
Control of staff schedule;
Business correspondence with suppliers and clients;
Calculation of staff salaries according to the output schedule and % KPI;
Ordering office supplies and medications;
Maintaining daily reports;
Working with the cash register, accepting payments;
Adjustment of the price list;
Maintaining statistics on the relevance of procedures;
Creating and offering new “seasonal” promotions, working out costs and profits, attracting the target audience;
Ensuring order and cleanliness;
Working with bloggers (individual approach);
Opening/closing of the studio;
Interaction with technical companies, fulfillment of requests;
Managing a group on WhatsApp (staff communication), Instagram, Telegram channel and VK;
Training new administrators and conducting interviews;
Work on Yclients
Concluding agreements with clients.
-07.2023-03.2024
Planning, ability to work with media people, presentation and sale of goods/services, training others and motivating them to achieve their goals, management, conflict resolution, research, correspondence, handling objections, Teamwork skills, Accounting, Adaptability.
Quality Schools International
-High School
– –
-2019
-College of Entrepreneurship and Industry Technologies
– Ecnomy and Accounting
-Accounting
-2026
Работаю в продажах 4 года. Умею общаться с клиентами, выявлять их потребности, применять разные техники продаж, работать с возражениями, не боюсь отказов.
