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Manager

Batumi, Georgia
You can open access to the talent’s contacts for only 2 euro!

Location:

Batumi, Georgia

Birthday date:

30/03/1999

Experience level:

Education level:

Бакалавр / Bachelor

Languages:

About

Professional development, courses

2024
Профессия Frontend-разработчик PRO
Skillbox, Frontend-разработчик

2024
Meta Front-End Developer Specialization
Meta, Front-End Developer

Work experience

PrimeConcept Customer Service Specialist / Personal Assistant / Duty, Travel, Lifestyle Assistant Handling client requests in an “online assistant” format within the framework of the company’s concierge services. Receiving and fulfilling client requests in the areas of lifestyle and travel support (booking flights, hotels, ordering flowers, taxis, movie tickets, concert tickets, creating restaurant and event recommendations, etc.). Providing informational support to clients. Communicating with clients (via phone, email, and chat). Conducting phone conversations and business correspondence with foreign partners (hotels, airlines, transfer companies, cinemas, taxis, etc.). Entering request data and parameters into CRM (Customer Relationship Management) software. Resolving disputes and addressing client complaints. Working in the company’s office, with or without personal client meetings involved. 2021

Education:

Siberian Federal University, Krasnoyarsk School of Philology and Language Communication, Linguistics 2021

Key skills:

English Language
Learning and Development
Analytical Thinking
Business Communication
Presentation Delivery
Business Correspondence
Presentation Preparation
Planning
Web Programming
HTML
HTML5
CSS
CSS3
Bootstrap
Git
Data Collection and Analysis
Administrative Support for Management
Graphic Editors
Figma
Adobe Photoshop
MS Excel
Google Docs