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Experience level:
More than 5 years
Education level:
Bachelor
Languages:
Russian: Native
English: B2
Training of the chat GPT
-Verification of information provided by the chat GPT for compliance with referenced sources. –Verification of information for spelling errors, semantic issues, etc.
Manager for villa rentals/cleaning manager/administrator
-Working with platforms Booking.com, Airbnb, Expedia, etc. Creation, filling of new properties on platforms,
-Photographing properties,
– Interaction with real estate agents
-Searching for new channels of cooperation (travel agencies)
– Control of the cleaning department
-Interaction with guests on any issues related to booking, accommodation
-Management of the cleaning department (4 employees):
-Distribution of cleaning tasks among staff by rooms
-Distribution of cleaning order of rooms
– Training of staff
– Quality control of cleaning
– Control of availability and ordering of cleaning supplies, laundry, equipment
– Receiving clean and sending dirty linen
– Creating schedules for staff
Receptionist:
-Work with system Lite Pms, Booking.com, Microsoft Office, Google Documents meeting, guest accommodation, resolution of any complex situations (does not like the room, the lock on the door does not work, guests want to leave earlier and demand a refund, order transfer, taxi, etc.)
-Sale of additional services: baths, spa, equipment rental, excursions
-Cash accounting: receipt, expenditure of funds
-Organization of transfer to ski lifts
– Advertising on social networks
-Communication with clients
-Full informational support for clients from the beginning to the moment of obtaining a residence permit
-Communication with insurance companies
-Connection with government institutions
-Cleaning Coordinator: Communication with reception
-Receiving and processing cleaning requests
-Coordination of supervisors’ work at the sites
-Control timely execution of orders
-Receiving, reporting, planning
-Administrator at the reception desk: Work with Optima software (check-in, check-out of guests)
-Full service for guests (communication via email, phone, assistance in case of questions, problems)
-Interaction with cleaners (checking rooms after cleaning, etc.)
Reporting throughout the day
– working with cash funds.
– daily acceptance of revenue from couriers
– issuing cash advances – payroll distribution
– bank client (6 current accounts)
– generating payment orders in 1C and bank client
– payment of invoices
– exporting from bank client and uploading statements into 1C
– managing cash in 1C (incoming cash orders, outgoing cash orders, cash book)
– daily management accounting in Excel for cash funds and account balances
– processing statements in 1C, allocating across accounts
– control of account balances
– acquiring
– working with primary documentation
– reconciliation of settlements with suppliers
– Verification of primary documents
– Introduction of documentation
– Preparation of advance reports
– Local business trips
– Receipt of goods, services (acct. 41.01, acct. 44.01);
– Sale of goods (acct. 90.01)
– Sale of goods on consignment (acct. 45.01);
– Reconciliation statements of mutual settlements
– Reports of sales by commissioners (acct. 19.04)
– Courier delivery reporting
– Invoicing
– Control, analysis of turnover and balance statements
– Production reports per shift
– Control, analysis of turnover and balance statements
– Reconciliation statements of mutual settlements
– Write-off of materials (request invoice)
Diligence
Responsibility
Organizational skills
Negotiation skills
Teamwork
PC user
Business correspondence
Management skills
Business communication
Personnel management