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Manager Operations, Product

Nis
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Location:

Nis

Birthday date:

10/10/1978

Experience level:

More than 5 years

Education level:

Master

Languages:

Russian: Native

English: C1

Serbian: B2

About

Dynamic and strategic global executive with over 25 years of experience in operations, business transformation, and cross-functional leadership. Adept at scaling global operations, optimizing complex value chains, and driving growth across automotive, insurance, consulting, and technology sectors. Expert in Lean Six Sigma, ESG operations, digital innovation, and organizational design. Visionary product executive leading digital product strategy and mobility solutions. Built agile, high-performance cultures that deliver operational excellence and sustainable business outcomes. Passionate about building product-led organizations and driving data-informed growth.

Work experience

Director of Telematics and Mobility Operations

Toyota Insurance Services Europe

2021-present

– Directed pan-European operations for connected financial products and mobility services.
– Led agile teams to reduce time-to-market by 30% and streamline behavioral data processes for the SaaS Mobility platform.
– Integrated OKRs and Lean practices to enhance service delivery and operational performance.

Managing Partner

D2D Management Consulting

2019-present

– Led client engagements focused on operational transformation, ESG compliance, and performance improvement.
– Implemented scalable frameworks to increase efficiency across manufacturing and insurance operations

Head of Business Operations & Product Delivery

MOTIX Connected UK / KINTO Join

2023-2024

– Restructured operational workflows for shared mobility initiatives.
– Enhanced delivery timelines and resource planning for new service rollouts.

Head of Insurance Operations & Regional Management

BMW Group

2009-2017- Global Operations Management- Process Optimization & Lean Six Sigma- Organizational Transformation- Strategic Planning & Execution

– Managed international insurance operations across 16+ markets.
– Designed shared service centers to reduce costs by 30% and improve scalability.
– Increased operational efficiency through Lean-driven process reengineering

Education:

Moscow State University for International Relations (MGIMO)

Specialisation: Economics and Business Administration

Key skills:

– Global Operations Management
– Process Optimization & Lean Six Sigma
– Organizational Transformation- Strategic Planning & Execution
– KPI & OKR Implementation
– Cost Control & Resource Allocation
– ESG & Compliance Strategy- Multicultural Team Leadership