Conducted cold calls to acquire new corporate clients and expand the customer base.
Managed and nurtured relationships with existing clients, ensuring high satisfaction
and repeat business.
Continuously updated and enriched the client database with new leads and key
contacts.
Handled end-to-end order processing, from initial request to final delivery.
Prepared and issued invoices, receipts, and payment documents, ensuring accuracy
and compliance.
Submitted warehouse requests for order assembly and tracked fulfillment status.
Coordinated shipments via logistics providers, including preparing and submitting
delivery requests in transport company systems.
Acted as a liaison between clients and the warehouse, resolving issues and ensuring
smooth operations.
Monitored order progress, proactively addressing delays or discrepancies to maintain
client trust.
Education:
National Research University Higher School of Economics
Faculty: Faculty of World Economy and International Affairs