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Experience level:
3-5 years
Education level:
Languages:
Russian: Native
English: A2
A student of the Faculty of Philology with practical experience in sales and reporting. Possess organizational skills, attention to detail, and the ability to interact effectively with people. Quick learner, ready to apply my skills in new areas while combining analytical thinking with strong communication abilities.
Студент филологического факультета с практическим опытом в продажах и ведении отчетности. Обладаю организаторскими навыками, вниманием к деталям и умением эффективно взаимодействовать с людьми. Быстро учусь и готова применять свои навыки в новых сферах, сочетая аналитический подход и коммуникационные способности.
• Customer service: assisting customers, providing product information, and helping with selection.
• Sales: processing purchases, promoting additional products, achieving sales targets.
• Cash handling: operating the cash register, handling cash and card payments, preparing cash reports.
• Inventory management: receiving, stocking, and checking product availability.
• Store organization: maintaining displays, keeping the workspace clean, following store standards.
• Documentation: keeping sales, stock, and returns records.
• Teamwork: collaborating with colleagues to ensure smooth store operations.
• Conflict resolution: handling customer complaints professionally and efficiently.
Hard Skills
• Sales and customer service
• Cash handling and POS operation
• Inventory management and stock control
• Reporting and documentation
• MS Office (Word, Excel, PowerPoint)
• Basic data analysis
• Written and verbal communication
• Language proficiency (native language, English/other languages)
Soft Skills
• Strong organizational skills
• Attention to detail
• Quick learner / adaptability
• Teamwork and collaboration
• Problem-solving and conflict resolution
• Time management
• Interpersonal skills / customer-oriented