GridPoint Dynamics
Product manager
Achievements:
– Launched 9 major updates.
– Drove new user acquisition through updates, leading to a 5% growth in license sales.
– Increased the conversion rate of pilot tests to license purchases by 10%.
– Improved software stability by quickly fixing user errors, which reduced the number of critical user errors by 70%.
– Increased NPS score by 15%.
– Increasing ARR by 10%.
– Implemented new user documentation, resulting in a 15% decrease in support requests.
January 2022 – Present
GridPoint Dynamics
Geophysict – techsupport specialist
Achievements:
– Delivered technical support with an 85% resolution rate within 24 hours.
– Conducted expert testing on AI algorithm results to facilitate the integration of new features.
March 2020 – January 2022
CGE
Geophysicist
– Seismic data interpretation
June 2019 – March 2020
Education:
RSU of Oil and Gas (Gubkin university)
Geology and Geophysics
Geophysicist
2019
Key skills:
CustDev, Competitors analysis, Roadmapping, User stories, Figma, Miro, Excel, Youtrack