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Office manager/support manager

Belgrade
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Location:

Belgrade

Birthday date:

03/04/2002

Experience level:

Education level:

Bachelor

Languages:

Russian native

English Upper Intermediate

Serbian Pre Intermediate

About

Keen to grow and learn new Skills.

Work experience

Office Manager
Full day
Jan. 2023 г. – nov. 2024 г. • 1 y. 11 m.
Hybrid
Advanced skills as an Office Manager, overseeing procurement and ensuring the office was fully equipped and functional. Additionally, took on responsibilities as a Support Manager, communicating with clients to address their needs and ensure satisfaction. Contributed to creating a smooth workflow and maintaining strong client relationships
Skills: Customer Support • Support
Management • Office Administration • Customer
Relationship Management (CRM) • Client
Relations • Task Management

Assistant General Manager
internship
Oct. 2022 г. – jan. 2023 г. • 4 m.
Offline
Assisted the manager with web design projects, ensuring smooth workflow and timely support.
Managed office documentation and administrative tasks, including organizing and processing paperwork. Coordinated procurement of office supplies and employee needs, contributing to a well-equipped and efficient work environment
Skills: Administration • Office Administration • Document Management • Attention to Detail

Education:

RUDN Friendship University of Russia
Law faculty
foreign economic activity, custom business
3 years

Key skills:

Customer support
Support management
Customer relationship management (CRM)
Client relations
Task Management
Office administration
Document management
Time management
Administration