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Operations Manager

Belgrade
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Location:

Belgrade

Birthday date:

28/06/1976

Experience level:

More than 5 years

Education level:

Bachelor

Languages:

Russian: Native

English: Native

Serbian: C1

About

I have a background in sales, logistics, and operations, which helps me balance smooth daily business with finding new growth opportunities. Over the years, I’ve managed negotiations, imports, and market expansion projects, always focusing on clear communication, teamwork, and building long-term partnerships.

Work experience

Import, Distribution Manager

Kartelj DOO

2002 - 2003

Managed import and distribution of nutritional supplements, negotiating contracts and pricing with international suppliers. Coordinated logistics from import to final delivery and built strong partnerships with pharmacies and health food stores. Oversaw financial operations, including invoicing and payment tracking, ensuring steady cash flow. Collaborated with an advertising agency to develop and execute TV, radio, and print campaigns, boosting brand awareness and sales.

Senior Manager – International Business & Supply Chain

Representative office of SKAB International Corp. (USA), Moscow, Russia

2004-2011

Drove international business development across Russia and CIS, securing partnerships and expanding market presence for Serbian and Croatian cable manufacturers. Represented companies at exhibitions, ensured regulatory compliance, and managed supply chains. Acted as intermediary for Minmetals Ltd. with major metallurgical plants, leading contract negotiations and project execution with establishment of a legal entity in Russia and optimized equipment procurement. Provided stakeholder updates, managed risks, and implemented targeted market strategies to support growth.

Chief Operating Officer

Forkabs company UG, Munich, Germany

2012-2016

Led daily operations covering procurement, supply chain logistics, and financial planning to ensure efficient trade execution. Managed supplier and client communications, negotiations, and pricing strategies to drive growth. Coordinated logistics, customs, and financing for timely deliveries. Built relationships with European manufacturers and CIS clients, supporting strategic partnerships and the setup of the Serbian representative office. Conducted market research, supported sales and marketing, and managed staff operations to improve efficiency and align with company goals.

Managing director

Dincore GmbH, Munich, Germany

2016 - 2025

Led business development and expansion in the cable manufacturing sector, managing the full cycle from supplier negotiations to client acquisition. Directed sales strategies, pricing, contract negotiations, and financial planning to drive growth. Oversaw supply chain logistics, customs, and financing to ensure smooth import/export operations. Built strong partnerships with leading European manufacturers and secured exclusive dealership agreements. Established and managed the company’s representative office in Serbia, setting up operations and market entry strategy. Developed sales and marketing initiatives, conducted competitive analysis, and negotiated high-value contracts to increase profitability and strengthen long-term partnerships.

Education:

Moscow State University

Faculty: Economics

Specialisation: Economics

Graduation year: 1997

Key skills:

• Business operations management (procurement, logistics, financial planning)
• Supplier and client relationship management
• Contract negotiation and pricing strategies
• Supply chain coordination & customs procedures
• Financial forecasting, budgeting, and cost control
• International trade & cross-border collaboration
• Market research and competitive analysis
• Sales and marketing strategy development
• Team management and workflow optimization
• Market entry strategy