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Experience level:
More than 5 years
Education level:
Bachelor
Languages:
Russian: Native
English: B2
Serbian: A1
Operations Coordinator with experience in task coordination, process organization, and supporting day-to-day workflows in small teams. Focused on structuring tasks and workflows, improving operational transparency, and ensuring timely task execution. Extensive experience in supporting users and clients in resolving operational issues. Background working with IT teams, legal firms, construction companies, and equipment suppliers. Proficient in Jira, Service Desk, Confluence, Notion, 1C, and CRM systems. English (B2).
Coordinated internal workflows, scheduling, and communication processes
Managed documentation and internal requests with a focus on structure and accuracy
Supported team operations through meeting coordination and resource planning
Maintained organized document flow and internal systems (Oracle, Service Desk)
Coordinated internal operations and cross-functional requests
Managed procurement processes and supplier communication
Maintained structured workflows and documentation in internal systems (1C)
Improved task visibility and reduced delays in internal processes
Organized internal events and supported team operations
Coordinated multiple parallel workflows for founders and teams, ensuring task prioritization and
meeting deadlines.
Supported clients with both personal and business tasks, driving them to completion and
achieving required outcomes.
Managed and delegated tasks within a team of 5 members.
Structured client data and workflows within CRM systems.
Supported daily operational processes, including task management, reporting, payments, and
logistics.
Skills Operations Coordination Workflow & Process Organization Task & Project Coordination CRM Systems Jira, Notion Microsoft Excel Documentation & Process Structuring Core Strengths Structured and detail-oriented Strong task prioritization Clear communication and coordination Ability to manage multiple workflows simultaneously Fast learner with the ability to quickly adapt to new tools and processes