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Operations Manager / Business Lead

Belgrade
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Location:

Belgrade

Birthday date:

20/12/2002

Experience level:

3-5 years

Education level:

Bachelor

Languages:

Russian: Native

English: C1

About

I have a background in business, marketing, and digital content, with an experience running projects from the ground up. I like solving problems, organizing chaos, and building things that actually work. My goal is to keep growing in an international environment and contribute to something meaningful.

Work experience

Co-founder & Marketing Coordinator

Korolevssa English School

2024 - present

Helped to build and grow a personal Instagram account of the owner to 38,000+
followers, creating a strong digital brand presence.
Coordinated content strategies, aligning with customer needs
and global trends.
Managed day-to-day operations: student acquisition, client
communication, scheduling, and budgeting.
Developed a Telegram bot for guide sales, integrating AI and
online payment solutions.
Designed website on Tilda (korolevssa.ru) and marketing
materials (presentations, logos, banners) in Canva.
Edited and produced video content in CapCut.
Applied AI tools (ChatGPT, Cursor) to generate scripts,
automate workflows, and scale marketing output.

B2B Sales & Operations Manager

Sfera LLC

2024 - present

Managed supply chain operations, invoicing, and after-sales
support for B2B clients.
Coordinated cross-department collaboration to ensure
timely order execution.
Improved documentation workflows to reduce delays in
client delivery.

Brand Development & Retail Coordinator

Sibland LLC

2021-2023

Supported product development and collection launches.
Managed retail store operations and ensured brand
consistency.
Designed visual assets: logos, banners, partner presentations,
commercial offers.

Education:

Novosibirsk State University

Faculty: Economic

Specialisation: Management

Graduation year: 2024

Key skills:

Operations management – Advanced

Business process optimization – Advanced

Project coordination & workflow design – Intermediate

Data analysis & reporting – Intermediate

Cross-functional communication – Advanced

Client relationship management – Advanced

Marketing strategy & content planning – Intermediate

AI tools (ChatGPT, Cursor) – Intermediate

Digital design (Canva, Figma basic) – Intermediate

Video editing (CapCut) – Intermediate

Web development (Tilda) – Intermediate

Microsoft Office (Excel, PowerPoint) – Advanced