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Experience level:
Education level:
Languages:
Russian - Native
English - Upper-Intermediate
GridPoint Dynamics
Product manager
Current achievements:
– Increased NPS score by 15% through improving user experience and eliminating pain points across all stages of the CJM.
– Developed a 2-year product development strategy
– Reduced the number of critical user errors by 80% through optimizing technical support and error correction processes.
– Reduced support requests by 30% through the implementation of new user documentation.
– Released 9 major software updates, adapting the product to evolving customer needs.
– Attracted new clients through the introduction of new features that address business needs.
Current responsibilities:
– Managing the backlog of multi-component geological modeling software: prioritization, sprint planning, roadmap development.
– Analyzing competitors’ software.
– Defining the functional requirements and UI/UX for a new feature
– Describing the requirements in the form of user stories
– Conducting acceptance testing for new features.
January, 2022 – present
GridPoint Dynamics
Geophysicist – customer support specialist
– Participated as an expert in the testing and implementation of an AI algorithm for the detection of geological faults.
– Provided technical support to users.
– Conducted trainings and workshops.
March, 2020 – January, 2022
CGE (Rusgeology)
Geophysicist
– Correlation of seismic horizons
– Correlation of faults
– Map building
September 2018 – March 2020
Russian State University of Oil and Gas
Faculty of geology and geophysics of oil and gas
Geophysicist
2019
Roadmapping, user stories, CJM, MVP, Figma, Excel, Youtrack, Product Management, UI/UX prototyping