– Greenscreens.ai, US
– Technical project manager
ML-based startup providing price rate prediction service for the US freight market.
● Established a robust technical support process from scratch within 1.5 months, leading to a significant reduction in new tasks and an improvement in completion rates. The inflow of new tasks decreased and completion rates increased, making the backlog more controllable over time. Developed and implemented a new YouTrack dashboard to actively monitor team metrics, significantly enhancing feature development velocity.
● Led a cross-functional team’s development process of an innovative “Pricing rule” feature that gives customers greater control over their pricing strategies and enables them to automate the setting of more flexible pricing structures. This feature empowers customers to make informed decisions and take charge of their pricing strategies by offering valuable insights into the effectiveness of different pricing rules.
Skills: Project Management · Problem-Solving · Team Leadership · Agile Methodologies · Scrum · Software Development Life Cycle (SDLC) · YouTrack · Aha! · HubSpot
– 04/2023 – 11/2023
– Sberbank, Ru
– Project Manager
– Sber Group is the largest bank in Central and Eastern Europe.
● Successfully migrated a multi-currency card backend project from monolithic to microservices architecture, enhancing its scalability and resulting in a twice-reduced response time for mobile app users. This result enabled on-demand service release procedures, eliminating the need to wait for general cross-team release schedules, which were occasionally unsuccessful due to the complex nature of multi-team orchestration processes.
● Led the setup of resources and directed a team of ten in developing a new Java-based B2B product.
Skills: Project Management · Problem Solving · Team Leadership ·Agile Methodologies · Software Development Life Cycle (SDLC) · IT Service Delivery · Microservices · Jira · Confluence · Scrum · Jenkins · Kafka · Git
– 07/2021 – 11/2022
– I.T. Co., Ru
– Change And Release Manager
– Nationwide systems integrator and software solutions provider in Russia, with over 20 branches.
● Managed the delivery of over 50 releases, including new features and system upgrades, across 12 branches within a year. Led a team of systems engineers to enhance system performance and reliability.
● Streamlined the support process, reducing complex system tickets from 5-6 per quarter to one annually through strategic vendor collaborations and multi-level technical support engagement.
Skills: Project Planning · Release Management · Problem Solving · Team Leadership · Jira · Confluence · Change Management · Incident Management
– 02/2020 – 07/2021
– I.T. Co., Ru
– Senior Systems Engineer
– Nationwide systems integrator and software solutions provider in Russia, with over 20 branches.
● Actively participated in hiring and mentoring new systems engineers, streamlining their integration, and fostering teamwork.
● Replicated and deployed twelve electronic document management systems nationwide, transitioning to a paperless process that saved accountants up to five times in document processing time.
● Boosted operational efficiency by automating tasks and optimizing database performance, reducing technical support calls by 50%.
Skills: Interviewing · Onboarding · Team Leadership · Mentoring · Infrastructure as code (IaC) · Representational State Transfer (REST) · Object-Oriented Programming (OOP) · IBM AIX · Linux · Oracle Database · WebSphere Application Server · Java · Ansible · Windows Server · Jira · Confluence
– 09/2016 – 02/2020
– I.T. Co., Moscow, Ru
– Systems Engineer
– Nationwide systems integrator and software solutions provider in Russia, with over 20 branches.
● Designed and implemented a digital document management system for accounting, streamlining information processing at the customer’s site and transitioning from paper to digital storage. This initiative became the primary revenue generator for the company over the next nine years, contributing to a revenue increase of at least ten times in the following five years.
Skills: Technical Writing · Enterprise Content Management · IBM Content Manager · IBM AIX · Linux · Oracle Database · WebSphere Application Server · Windows Server · System Deployment · Jira · Confluence · Microsoft Active Directory
– 09/2011 – 09/2016
