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Project manager | Account manager

Serbia
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Location:

Serbia

Birthday date:

17/07/1998

Experience level:

Education level:

Incomplete higher

Languages:

English B2+

Spanish A2

About

In my work, I am valued as a leader who knows how to separate personal and professional matters. In work projects, I am driven not only by the outcome but also by the process itself. I always strive to create an environment where all project participants feel comfortable, without compromising the result. All rules that emerge in the course of work are based on logic, not on dictatorship like “because I said so.” I am easy to work with for the long term, and I know how to adapt and evolve with the goals of the projects.

Work experience

W for bussiness (marketing agency)
Project Manager
Aug 2023 – Present

Responsibilities:
Client management (briefing, support, reporting).
Team coordination (task setting, deadlines, quality, and timeline control).
Scaling the company by restructuring staff.


Achievements:
Developed an efficient team interaction model, reducing project payroll expenses by 21%.
Successfully delivered 32 projects.
Increased task execution speed within the team by approximately 30%.

KOLOFI bar in Tbilisi
PR manager
Aug 2022 – Jul 2023

Promoting the bar has been an invigorating experience for me.

During the project, I was able to formulate a strategy forpromoting the bar and a concept for social media, find partners such as photographers, videographers, and designers for brand realization, and launch the bar’s PR campaign before the kitchen opened with the help of community and event marketing.

– Find reliable event organisers and create a regular schedule for
promoting events.
– Organise and host over 100 events targeted towards the bar’s
audience.
– Develop efficient work processes and a reporting system for
the bar.
– Achieve full payback for the project within six
months.
– Cultivate a pool of regular guests who will bring their own party.

All of this must be accomplished with a limited advertising budget and a small market of guests and staff.

Cake&Breakfast cafe chain
Senior manager
Jun 2020 – June 2022

Cake&Breakfast is a daily fine dining restaurant located in the heart
of St. Petersburg.


Responsibilities:
Calculating unit economics and optimizing the financial model.
Streamlining logistics between the warehouse and retail outlets.
Conducting ABC analysis and pricing.


Achievements:
Reduced operational expenses by 10% monthly.
Implemented new training and motivation techniques for managers.

KuznyaHouse
Manager
Sept 2016 – May 2020

KuznyaHouse is one of the most prestigious restaurants in St. Petersburg. Our guests included Roman Abramovich, Sergey and Matilda Shnurov, and Sarah Jessica Parker.


Responsibilities:
Recruitment and training of staff.
Inventory procurement.
Developing KPIs for employees.
Conducting inventory checks.
Cataloging fixed assets.


Achievements:
Trained 49 employees.
Successfully conducted 32 inventory audits.
Awarded “Best Crisis Management” by Sobaka.ru magazine.

Education:

Admiral Makarov State University of Maritime and Inland Shipping
Field of study: Economics and Management
Sept 2016 – June 2018

The program prepares graduates for leadership roles in shipping companies, logistics firms, and organizations involved in the global economy, equipping them with the skills needed to manage operations and make strategic decisions in dynamic environments.

Netology
Field of study: Fundamentals of Marketing
May 2020 – Oct 2021

This course covering the basic principles of marketing, including market research, strategic planning, product and service promotion, as well as the use of digital tools to attract and retain customers. It provides foundational knowledge for understanding marketing processes and their application in various business sectors.

Key skills:

Building result-oriented teams.

Briefing, negotiations, and reporting to clients.

Setting tasks and managing deadlines using the S.M.A.R.T. technique.

Developing motivation systems and implementing KPIs.