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Experience level:
More than 5 years
Education level:
Secondary
Languages:
English: B2
I am a dedicated retail professional with over four years of experience in sales, customer service, and team management. Since January 2022, I have been a Shop Manager at Pinkberry Ghana, overseeing daily operations, supervising staff, and managing inventory, and previously worked as a Sales Associate at Wallpaper Shop (2020–2022). I am flexible, reliable, eager to contribute, and ready to learn anytime, in retail, supermarkets, warehouses, factories, or hospitality environments.
Responsibilities & Achievements:
Oversee daily shop operations and supervise staff while directly serving customers and preparing Pinkberry yogurt. Manage inventory, cash, and POS operations, ensuring high standards of hygiene and customer satisfaction.Won Employee of the Month due to strong performance and leadership, consistently meeting sales targets.
Customer Service & Communication: Skilled at assisting customers, resolving complaints, and ensuring satisfaction.
• Sales & Retail Management: Experienced in achieving sales targets, supervising staff, and managing daily shop operations.
• Inventory & Cash Management: Proficient in stock control, POS systems, and handling cash transactions accurately.
• Teamwork & Leadership: Able to supervise, train, and motivate staff for better performance.
• Adaptability and Reliability: Flexible and ready to work in retail, warehouse, factory, or hospitality environments.
• Willingness to Learn: Open to learning new tasks anytime, any day.