Experienced sales specialist with over 8 years of experience in consumer electronics, consultative sales, remote customer communication, and B2B/B2C client interaction. Skilled in client relationship management, needs identification, objection handling, negotiations, and KPI-driven sales.
Successfully increased brand market share at retail locations from 8% to 55% and consistently ranked among the top HONOR sales representatives in Russia. Experienced in working with business clients, developing long-term partnerships, supporting customer retention, and communicating with clients through remote channels.
Strong background in presenting technical products in a clear and engaging way, exceeding sales targets, handling customer objections, and maintaining high customer satisfaction. Experienced in sales reporting, CRM-related processes, onboarding new employees, and collaborating with regional managers and distributed teams.
Comfortable working in remote sales environments, adapting quickly to digital tools and workflows, and maintaining effective communication with both clients and internal teams. Interested in further growth in online sales, customer success, account management, and digital business environments.
Work experience
Promo Salesperson
HONOR RUSSIA
Education:
Achinsk College of Industrial Technologies and Business
Faculty: Information Technology
Specialisation: Programmer
Graduation year: 2016
Key skills:
* Sales
* Consultative Sales
* B2B / B2C Communication
* Customer Relationship Management
* Remote Sales
* Active Sales
* Negotiation Skills
* Objection Handling
* Client Retention
* KPI-driven Sales
* Product Presentation
* Upselling & Cross-selling
* Customer Support
* Needs Identification
* CRM Systems
* Sales Reporting
* Google Sheets / Excel
* Remote Communication
* Team Collaboration
* Consumer Electronics Expertise
* Training & Onboarding
* English A2 (improving)