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Experience level:
More than 5 years
Education level:
Master
Languages:
Russian: Native
English: A2
Serbian: A1
Experienced sales and administrative professional with over 20 years of experience in legal support, sales management, and business operations. Proven background in e-commerce management, client negotiations, contract administration, and process coordination. Strong organizational and analytical skills, with experience supervising teams of up to 15 employees. Results-oriented, reliable, and detail-focused.
Managed online store (InSales) and marketplace accounts
Developed client base and handled incoming inquiries
Conducted negotiations and closed sales contracts
Controlled shipments, payments, and documentation
Prepared sales reports and market analysis
Supervised team of up to 15 employees
Customer service and product information
Selling merchandise, working at the cash register – maintaining cash records
Storing, displaying, and replenishing merchandise on shelves
Preparing dough and baking baked goods
Proper storage and handling of raw materials and finished products
Maintaining work equipment and the work area in proper condition
Working with WOLT (receiving, processing, preparing, and sending orders, adjusting current product availability, and communicating with technical support)
Legal support for the organization, preparation and conclusion of contracts with suppliers
Internal document management, document approval
Obtaining licenses and permits
Drafting lawsuits and claims
Sales management & client acquisition E-commerce administration (InSales platform) Marketplace management (OZON) Contract negotiation & documentation control Customer relationship management Administrative operations Reporting & sales analysis Team supervision (up to 15 employees) MS Office, 1C