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Experience level:
More than 5 years
Education level:
Languages:
Russian: Native
English: B1
Serbian: A1
I am passionate about modern technology and driven by a desire to make a meaningful impact on the world around me. I am seeking to join a company where I can fully realize my potential while contributing to a shared mission and long-term goals.
I build strong connections easily and communicate effectively with diverse teams. I am responsible, proactive, and results-oriented. When clear objectives and evaluation criteria are established, I consistently deliver high performance and quickly become a valuable contributor.
I learn fast, adapt quickly, and confidently take ownership of my responsibilities.
Provided guidance on educational programs for children in both online and offline formats
Maintained and updated client information in AMO CRM system
Invited prospective clients to free school events and trial activities
Assisted in organizing and conducting open lessons (calls, reminders, coordination)
Conducted pre-sales consultations for the school’s courses
Cooperated with parents and tutors to resolve inquiries and ensure smooth communication
– Advised customers on cosmetics and fragrance products
– Ensured product safety and proper stock organization
– Managed product display and restocking from warehouse
– Maintained a welcoming in-store experience for clients
– Assisted customers in selecting suitable products based on their needs
Consulted clients regarding laboratory services and test procedures
Worked in Bitrix24 CRM system
Processed documents for tax deductions
Provided online customer support via Jivo chat
Printed and issued medical test results in office
Maintained high client service standards
Customer consulting, consultative sales, CRM (Bitrix24, AMO CRM), client relationship management, lead qualification, pre-sales communication, digital communication (chat & phone), English (B2), sales presentations, needs assessment, objection handling, analytical thinking, multitasking, MS Office, Canva, CapCut, content planning, online customer support, adaptability, fast learning ability, stress resistance, organizational skills