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Experience level:
3-5 years
Education level:
Higher
Languages:
Russian: A1
English: Native
Serbian: A1
I am a motivated and adaptable professional with experience in customer service, education, and student leadership. I began my career in retail as a sales attendant in a perfume store, where I developed strong communication skills, attention to detail, and a customer-first mindset. I currently work as an English tutor, helping students improve their language skills through structured and engaging learning methods. Alongside my professional experience, I hold a Google Project Management certificate, which has equipped me with foundational skills in planning, organization, and execution of projects. I also serve as a Social Director in the Nigerian Students’ Association at my university, where I coordinate social and cultural activities that promote community engagement and inclusivity. I am known for being reliable, people-oriented, and proactive, with a strong ability to balance academic, professional, and leadership responsibilities effectively.
* Designed and delivered personalized learning plans to improve students’ English proficiency, adapting teaching methods to individual learning needs and performance levels
* Managed 1:1 and group learning sessions, strengthening skills in communication, stakeholder management, and client engagement
* Assessed student progress, tracked performance metrics, and adjusted strategies to ensure measurable improvement over time
* Simplified complex language concepts into structured, easy-to-understand formats, demonstrating strong instructional design and clarity of communication
* Built long-term student relationships through consistent feedback, motivation, and results-driven learning outcomes
* Developed strong organizational skills by planning lessons, setting goals, and managing multiple students simultaneously
* Assisted customers in selecting fragrances based on preferences, demonstrating strong consultative selling and customer needs analysis
* Delivered personalized product recommendations, contributing to improved customer satisfaction and repeat purchases
* Handled point-of-sale transactions accurately, ensuring smooth daily operations and cash management
* Maintained visual merchandising standards to enhance store presentation and customer experience
* Supported inventory tracking and restocking processes, ensuring product availability and organized stock management
* Resolved customer inquiries and complaints professionally, strengthening communication and problem-solving skills
* Project coordination and task organization * Customer relationship management and communication * Consultative selling and client needs analysis * English instruction and training delivery * Problem-solving and conflict resolution * Time management and multitasking across responsibilities