Proven track record in reducing response times, enhancing customer service, and streamlining workflow processes. Skilled in troubleshooting complex technical issues and providing strategic direction to achieve organizational objectives.
Work experience
12 years in IT
Education:
Moscow State Automobile and Road Technical Institute (State Technical University) (MADI)
Faculty of Management, Organization Management 2005-2010
Key skills:
Support service, Analytical skills, Python, Video Editing, Work for the result, Technical Understanding, Teamwork