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Techical Support engineer

Belgrade
You can open access to the talent’s contacts for only 5 euro!

Location:

Belgrade

Birthday date:

22/03/1995

Experience level:

Education level:

Бакалавр / Bachelor

Languages:

About

I’m a passionate learner willing to expand my technical support expertise alongside with helping people and making they life easier.
P.S. I have temporary residence permit so legalization is not a problem.

Work experience

– StroyEnergoKom – Principal project engineer – Managed energy resources accounting system Vzlet SP 4 Set up MySQL database alongside with tables that hold information about data acquisition devices Tested new communication and network devices like OVEN GSM/GPRS modems before setting up new data acquisition systems Created reference data for project Provided clients with up-to-date information on state of project processes by phone and e-mail Controlled and managed company’s contractors – April 2021 – June 2022
– Robovoice – Junior web developer – Implemented responsive web designs with Bootstrap improving mobile users experience Enhanced website functionality using Angular Tested implemented functionality with Mocha/Chai Used Git for version control to decrease code conflicts – September 2020 – December 2020
– Primorsky Aquarium – Automation engineer – Maintenanced automation devices (Schneider Electric and Loytec PLCs and I/O modules, communication and network devices like MOXA controlled switches, man/machine interface devices like Siemens SIMATIC HMI Basic panels) PLC programming (Schneider Electric TAC Xenta and Siemens SIMATIC) Created visual dashboards, data aquisition tags and scripts (JScript.NET) for Iconics Genesis64 SCADA Developed knowledge base for automation department alongside with hardware/software requirements specification for implementing new automation systems Trained new automation department employees – September 2017 – May 2020
– CNS Retail LLC – Call center operator – Provided information about a company’s products and services Assisted customers with general billing and payment methods as well as resolving some billing issues Provided technical support (from troubles with company’s website and customer’s accounts to issues with household appliances and especially game consoles and PCs) Worked with company’s internal CRM system – June 2016 – March 2017

Education:

Far Eastern Federal University Department of Automation and Control Engineering Mechatronics and Robotics 2017

Key skills:

Windows, Linux, Python, SQL, basic networking (TCP/IP, DNS etc), PLC programming, SCADA