Location:

Belgrade

Work permit:

Russia / Russia

Education level:

Бакалавр / Bachelor

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Techical Support engineer

Work experience:

– StroyEnergoKom

– Principal project engineer

– Managed energy resources accounting system Vzlet SP 4
Set up MySQL database alongside with tables that hold information about data acquisition devices
Tested new communication and network devices like OVEN GSM/GPRS modems before setting up new data acquisition systems
Created reference data for project
Provided clients with up-to-date information on state of project processes by phone and e-mail
Controlled and managed company’s contractors

– April 2021 – June 2022

Work experience:

– Robovoice

– Junior web developer

– Implemented responsive web designs with Bootstrap improving mobile users experience
Enhanced website functionality using Angular
Tested implemented functionality with Mocha/Chai
Used Git for version control to decrease code conflicts

– September 2020 – December 2020

Work experience:

– Primorsky Aquarium

– Automation engineer

– Maintenanced automation devices (Schneider Electric and Loytec PLCs and I/O modules, communication and network devices like MOXA controlled switches, man/machine interface devices like Siemens SIMATIC HMI Basic panels)
PLC programming (Schneider Electric TAC Xenta and Siemens SIMATIC)
Created visual dashboards, data aquisition tags and scripts (JScript.NET) for Iconics Genesis64 SCADA
Developed knowledge base for automation department alongside with hardware/software requirements specification for implementing new automation systems
Trained new automation department employees

– September 2017 – May 2020

Work experience:

– CNS Retail LLC

– Call center operator

– Provided information about a company’s products and services
Assisted customers with general billing and payment methods as well as resolving some billing issues
Provided technical support (from troubles with company’s website and customer’s accounts to issues with household appliances and especially game consoles and PCs)
Worked with company’s internal CRM system

– June 2016 – March 2017

Key skills:

Windows, Linux, Python, SQL, basic networking (TCP/IP, DNS etc), PLC programming, SCADA

Edicuation:

Far Eastern Federal University
Department of Automation and Control Engineering
Mechatronics and Robotics
2017

Additional information

I’m a passionate learner willing to expand my technical support expertise alongside with helping people and making they life easier.
P.S. I have temporary residence permit so legalization is not a problem.