Talent base

Travel-manager / Office-manager / Event-manager / Operations manager

Belgrade, Serbia
You can open access to the talent’s contacts for only 5 euro!

Location:

Belgrade, Serbia

Birthday date:

24/12/1994

Experience level:

Education level:

Bachelor

Languages:

Russian

English

Serbian

About

Experienced Corporate Travel Manager with a successful track record in managing business trips and employee relocations.
Specialized in cost optimization, developing efficient travel routes, and handling emergency situations.
Committed to implementing modern solutions to enhance employee comfort and achieve corporate goals.

Work experience

TUI Russia & CIS
Job: Global Travel Manager
• Selection, booking, and selling of tours
• Processing customer inquiries, managing the customer database
• Improving customer satisfaction (reducing complaints by 20%)
• Interaction with tour operators
• Searching, expanding, and maintaining the customer base
Years of work: 02.2018-06.2020
Chicago Blower Corporation
Job: Corporate Travel Manager
• Implementation of corporate travel policy
• Organization of relocation and business trips
• Handling individual requests
• Route planning and development
• Cost optimization (by 15%-17%)
Years of work: 09.2020-05.2022

Job: Relocation and Travel Coordinator
• Assisted in the relocation of employees and their families to Serbia
• Organized the relocation of 100+ employees and their families to Serbia, ensuring all deadlines and requirements were met
• Booking various types of transportation, apartments, hotels, events, tours, and trips
• Visa support and consular appointments
• Fulfilled 95% of individual client requests on time, increasing their satisfaction and trust
• Comprehensive interaction with the local market
Years of work: 10.2022

Edicuation:

Belgorod State University named after V.G. Shukhov
Specialisation: Bachelor’s Degree in “Engineering of Heat and Gas Supply and Ventilation”
Graduation year: 2012-2019

Key skills:

• Travel planning and organization

• Employee relocation management

• Business trip and corporate travel management

• Budget planning and cost optimization

• Experience with CRM systems and travel platforms

• Negotiations with suppliers and partnership development

• Risk management and emergency situation resolution