Experience level:
1-3 years
Education level:
Master
Languages:
Russian: Native
English: B1
Analyzing User Flow for website (desktop and mobile versions);
Evaluating successful design solutions from competitor companies;
Conducting interviews — creating surveys, preparing instructions for local interviewers, and adjusting surveys during the process.
user experience research;
usability study reports, including suggestions for improvement of product experience;
experience with recruiting B2B end users;
formulation and testing of hypotheses about the behavior / problems / motivations / solutions / barriers of the client, selection of research methods;
conduction of in-depth interviews;
collaborating with product managers, project management professionals, and other people involved in UX or UI design;
Consumer Journey Mapping;
work with Yandex.Metrica;
reporting on the results of work, presentation of results;
conduction of surveys to estimate NPS.
Key achievements
carried out a series of in-depth interviews and tests that led to the decision not to launch the k8saas;
сarried out a series of surveys that resulted in successful advertising campaigns based on keyword searches.
Conducting in-depth interviews, field research, negotiations, conflict resolution, mediation/
MS Office, Miro, R (package stylo), SPSS, CMS, Yandex.Metrika, Google Analytics, Jira, Hotjar