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Experience level:
More than 5 years
Education level:
Bachelor
Languages:
Russian: Native
English: A2
Serbian: A1
• Accommodation of guests in the restaurant. Taking orders, serving guests, maintaining cleanliness, working with feedback.
• Collaborate with the kitchen and other team members to ensure quality service.
• Attendance at educational trainings.
• Human Resources Management – recruitment, training of employees, scheduling.
• Customer Service – resolving conflict situations.Quality control of drinks and dishes.
• Financial Management – accounting of income and e penses, budgeting, working with cash transactions.
• Marketing and Promotion – development and implementation of promotions and special offers.
. • Full process of performing basic functions.
• Working with a variety of seafood and an e tensive wine list.
• Scheduling of waiters.
• Training of interns. Conducting tests on knowledge of the menu and service standards.
• Preparing sales reports, analyzing performance results, identifying opportunities for improvement, preparing motivational programs
• Performing basic duties of a waiter.
• Working with more than 400 different beer items.
• Tasting varieties, food pairing, training in brewing processes and technologies.
• Introducing guests to special items on the beer menu, introducing them to the history of the creation of some varieties and styles.
• Full process of performing the main functions of a waiter.
• Seating guests in the restaurant, booking tables online.
• Processing, receiving and collecting orders for delivery.
• Service of closed events, concerts and banquets.
I’m a quick learner, non-confrontational, and calm. I work to earn money for myself and the company.