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Experience level:
More than 5 years
Education level:
Incomplete higher
Languages:
Russian: Native
English: B1
Experienced Restaurant and F&B Manager with 7+ years of experience in managing front-of-house operations, leading teams of up to 20 staff, and delivering high-quality guest experiences. Strong background in staff development, cost control, service standards, and KPI-driven performance. Known for building motivated teams and improving operational efficiency in fast-paced environments.
Prepared signature tea blends
Presented products and advised guests
Provided onboard service on high-speed train “Sapsan”
Served passengers according to premium service standards
Oversaw daily operations and guest experience
Managed staff performance, training, scheduling, and hiring
Controlled cash operations, reporting, and KPIs
Coordinated suppliers and inventory management
Oversaw front-of-house operations and guest satisfaction
Managed recruitment, scheduling, and performance of a team of 20+ staff across multiple
shifts
Controlled inventory, cash operations, and employee documentation
Worked with iiko (front & back office) and daily reporting
Provided floor and bar service in a busy bar environment
Took orders, served drinks, and supported bar operations during peak hours
Maintained friendly, guest-oriented service and a welcoming atmosphere
TECHNICAL SKILLS Team Leadership & Staff Management | Guest Recovery & Conflict Resolution | Upselling & Guest Interaction | Pressure Handling & Fast Decision-Making | Shift Planning & Workforce Scheduling | Event Coordination Group Bookings | Inventory Control Supply Management POS Systems | Google Workspace & MS Office | Figma | Cocktail Preparation Drink Mixing | Daily Reporting & Documentation | Reservation Platforms | HACCP & Safety Compliance | Recruitment & Interviewing