Customer support representative

Location:

Remote

Type:

Full-time

Salary:

$600-1000

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Customer support representative

We are a successful and officially registered international company, “SmartProvide” — a leader in the outsourcing sector in the USA and Canada.

Requirements

– English language — confident conversational level (B2 and above);
– Fluent Russian language proficiency;
– Excellent communication skills, ability to build rapport and handle objections;
– Results-oriented mindset and desire to grow;
– Ability to work both independently and as part of a team;
– Own equipment for remote work.

Key responsibilities

– Processing incoming customer requests by phone: clarifying order details, confirming information, scheduling the service time;
– Effective planning of working time and task allocation;
– Maintaining long-term relationships with customers, providing information about the company’s products and services.

What the company offers

– Convenient schedule to choose from: 2/2 or 5/2, working hours: depending on the state 15:00–01:00, 16:00–02:00, 18:00–04:00, 20:00–06:00 (Kyiv time zone);
– Competitive salary and bonus system;
– Work in a stable international company with modern service standards.

Additional Information

Contact information:
@recruitersmartprovide – Telegram, Katerina

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