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Business Process Analyst

Novi Sad
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Location:

Novi Sad

Birthday date:

18/09/1991

Experience level:

Education level:

Higher

Languages:

Russian

English

Serbian

About

Work experience

Consulting Company “School of Mass Recruitment”
Job: Business Process Analyst
– Conducting audits of recruitment business processes in client companies, analyzing the current models (as is).
– Conducting interviews with process participants (HR managers, recruiters, hiring managers) to identify problem areas and improvement points.
– Developing optimized business process models (to be) with a focus on automation and efficiency improvements.
– Providing recommendations for process optimization, identifying bottlenecks, and suggesting solutions for HR function digitalization.
Years of work: April 2024 – Now
Manufacturing Company “MasterPak”
Job: HR Project Manager
– Planned departmental growth (sales, marketing, production).
– Optimized and standardized the training process for manufacturing specialists.
– Analyzed and documented the silk-screen printing business process in detail.
– Developed a training system for new silk-screen printing specialists.
– Created a comprehensive training manual with step-by-step instructions and visual illustrations.
– The manual implementation was expected to reduce new employee adaptation time by 30% and lower the company’s dependence on individual employee expertise.
Years of work: February 2020 – March 2020
Segezha Group – Wood Industry Holding
Job: Manager of Organizational Structure and Internal Communication
Development and drafting of the internal company organizational structure regulations (the first such document in the company).
Analysis and optimization of organizational structures across all production sites (14 locations in Russia).
Proposals for unifying staffing plans and structures within business units.
Development and updating of internal documentation (regulations, job descriptions).
Visualization of organizational structures in MS Visio.
Business process modeling in eEPC notation.
Years of work: Februar 2015 – Septembar 2019

Edicuation:

Petrozavodsk State University, Petrozavodsk
Faculty: Faculty of History
Specialisation: History
Graduation year: 2014
BPM Consulting Group
Specialisation: Business Process Modeling (IDEF0, eEPC, BPMN)
Graduation year: 2015

National Research University “Higher School of Economics” Specialisation: Business Process Analysis and Optimization Graduation year: 2025

Key skills:

– Business process analysis and modeling (BPMN, IDEF0, eEPC)
– Conducting interviews with stakeholders and process participants
– Auditing current processes (as-is) and designing target models (to-be)
– Quick adaptation to different industries and business specifics
– Development of internal regulations, instructions, and methodological documents
– Process and organizational structure visualization
– Preparation of analytical reports and presentations based on audit results
– Experience in both consulting and in-house roles within manufacturing companies and holdings
– Systems thinking, structured approach, and attention to detail
– Strong focus on results and practical value of proposed solutions

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